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Pomoc techniczna i pliki do pobrania: EH-TW9300W

Unable to print (Wi-Fi): When I check the printer's control panel, there is no IP address assigned (it's 0.0.0.0) or it starts with 169.254.xxx.xxx.

RELATES TO:

  • Wireless (Wi-Fi) Infrastructure networking (where a wireless access point/router is used)
  • Communication and setup issues - where no or an invalid IP address is assigned by the router (e.g. beginning with 169)
  • Wi-Fi enabled All-In-Ones:
    • Stylus Office BX305FW, Stylus Office BX320FW, Stylus Office BX600FW, Stylus Office BX610FW, Stylus Office BX625FWD, Stylus Office BX630FWD, Stylus Office BX635FWD
    • Stylus Photo PX700W, Stylus Photo PX710W, Stylus Photo PX720WD, Stylus Photo PX730WD, Stylus Photo PX800FW, Stylus Photo PX810FW, Stylus Photo PX820FWD, Stylus Photo PX830FWD
    • Stylus SX420W, Stylus SX425W, Stylus SX510W, Stylus SX515W, Stylus SX525WD, Stylus SX535WD, Stylus SX600FW, Stylus SX610FW, Stylus SX620FW

EXPLANATION:

If no IP address (e.g. 0.0.0.0) or an invalid IP address (e.g. beginning 169.xxx) is assigned to your Epson device, this problem indicates that the router (wireless network) did not communicate with the All-In-One when you installed the software.

Try the following:

  1. Reset the All-In-One's Network Settings. See the following Related Article for help: How do I restore my All-In-One to the default settings?.

  2. Reset your router. You may be able to do this by turning it off and back on again, or you may need to follow a different procedure to reset it. See the documentation for your router or access point for instructions.

  3. Troubleshoot the connection.

    Stylus SX510W, Stylus SX515W, Stylus SX610FW, Stylus Office BX610FW, Stylus Photo PX710W, Stylus Photo PX810FW:
    Troubleshoot the network connection by doing the following:

    • Make sure the All-In-One is connected to the computer with the supplied USB cable when you install the software.
    • Make sure the USB cable is connected directly to a USB port on the computer and not via a third party device such as a USB extension cable, USB hub, or a USB port on a keyboard or monitor.
    • Try another USB cable (less than 2 metres in length).
    • Make sure that all require devices are powered on when you start the network setup: All-In-One, computer, wireless router.

    Stylus SX600FW, Stylus Photo PX700W/PX800FW, Stylus Office BX600FW:
    Troubleshoot the Ethernet connection by doing the following:

    • Make sure the All-In-One is connected to the router with an Ethernet cable (one is included with your All-In-One) when you install the software.
    • Try another Ethernet cable.
    • Connect the Ethernet cable to another port on the router.
    • Make sure that all require devices are powered on when you start the network setup: All-In-One, computer, wireless router.

  4. If the IP address is 0.0.0.0, check if the automatic DHCP function on your router turned off - check the router/access point documentation for help on how to check this. With DHCP enabled, a router will automatically assign an IP address to devices detected within its range. If DHCP is turned off, an IP address will not be automatically assigned - instead you must manually assign an IP address to the printer during setup.

    Note:

    You can do this during the software CD installation, via EpsonNet Config or EpsonNet Print, or via the All-In-One's LCD panel.

    • Check the IP address for the broadband router (or access point) connected to your computer. See the broadband router's (or access point's) User's Guide. All IP addresses are written in segments of four numerical values. In the final segment, set a unique numerical value for your printer within a range of 1 to 254. (When the router is a DHCP server or when there is another DHCP server in the LAN, set a value that does not conflict with the ID address range allocated by the DHCP server.)

    • Setting example:

      IP address for the broadband router: 192.168.1.1
      Example setting on the printer: 192.168.1.3


    • For the subnet mask, 255.255.255.0 is normally set for small-scale networks and all devices in the LAN use this value. Also, when a gateway value is set, use the same value as the IP address for the wireless router.

    LCD panel method: Using the buttons on the printer/LCD panel, go to Setup > Network Settings > General or General Network Setup. In TCP/IP Setup, select Manual and assign a valid IP address and subnet mask.


  5. If this fails when using the All-In-One via Wi-Fi, it's possible that Wireless LAN on the All-In-One has been disabled or incorrect settings have been made. We recommend that you reset the Network Settings and then follow the wireless setup again.

  6. All models: Reset the All-In-One's Network Settings, then reinstall the software.

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